Our History

On 31st December, 2014, the Group finalized an internal restructuring that culminated in its conversion into a non-operating holding company, Equity Group Holdings Limited (EGHL) in order to further meet its objectives. The Bank arm was founded in 1984 as Equity Building Society (EBS). The Bank has recorded various key milestones over the years. In 2004, it converted into a fully-fledged commercial bank, Equity Bank Limited (EBL). In 2006, the Bank was listed at the Nairobi Securities Exchange where it has become the largest Bank by market capitalization. The listing also attracted Helios, a strategic investor, to invest USD 185 million in 2007. The Group’s transformation into a rapidly growing Pan-African banking group has been an inspiration to many. Over the years, the Group has built a social and economic brand and scaled up by providing financial services to the masses through a diversified distribution of its products and services. It has also had a very unique approach to impacting the lives of the people in communities where it operates using existing infrastructure, enormous human capital and a strong brand. The Group’s strategic initiatives and innovations are geared towards enhancement of access, convenience and affordability of financial services and have seen the group grow into a regional diversified services firm maintaining an impressive growth momentum and trajectory. The Group has established itself as the leading inclusive financial services provider with a strong base for Pan-African growth, thereby becoming a movement for social economic transformation of the people of Africa. The Group’s greatest challenge and opportunity is to meet the expectations of all customers and stakeholders all over the region.

In 2015, the Group took a step further in enhancing its reach and financial inclusion agenda by commencing operations in the Democratic Republic of Congo after a successful acquisition of Pro-credit Bank. The acquisition dovetails with the Equity3.0 strategy and is part of the commitment to deepen financial inclusion in Africa. By inspiring a well understood, purpose-driven and passionate culture around its compelling vision of being the champion of socio-economic prosperity of the people of Africa, Equity has transformed itself from a small building society into the leading financial services Group in the region and one of the most powerful brands in East and Central Africa. The Group is executing the “Equity 3.0” strategy, a bold step that will ensure the Group is able to leverage on breakthrough technology and innovation to achieve a convergence of financial products and services, in addition to seamlessly integrating the channels. Through Equity Group Foundation, the Group has continued to invest in social and impact investments that have enhanced the growth of its customer numbers to over 10.1 million by the end of 2015. Transformation and modernization of agriculture through agribusiness activities, micro-business enhancement through financial literacy and entrepreneurship training, inclusion through social payments and development of ethical leaders through scholarships under the Wings to Fly scholarship and Equity Leaders Programs are just a few of the several initiatives in this regard.

In 2016 and beyond, the Group has positioned itself to take advantage of the opportunities associated with Kenya becoming the hub for financial services in the region. This will be achieved by offering differentiated, high quality offerings driven by segmentation and cross-selling initiatives and responsiveness to the needs of the customers across the different segments.

OUR PURPOSE

We exist to transform the lives and livelihoods of our people socially and economically by availing them modern, inclusive financial services that maximize their opportunities.

OUR VISION

To be the champion of the socio-economic prosperity of the people of Africa.

OUR MISSION

We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.

POSITIONING STATEMENT

Equity provides Inclusive financial services that transform livelihoods, give dignity and expand

opportunities.

OUR TAGLINE

Your Listening Caring Partner.

OUR MOTTO

Growing Together In Trust.

OUR VALUES

Professionalism

Integrity

Creativity & Innovation

Teamwork

Unity of Purpose

Respect & Dignity for Customers

Effective Corporate Governance

Some of the recent accolades and recognitions that Equity Bank Limited has received include:

2013

  • November 2013: Equity Bank was recognized amongst Kenya’s Top Tax Payers 2013 by Kenya Revenue Authority: 2013 Distinguished Tax Payer, Top Ten Category. The Bank is committed to continue upholding the highest standards of corporate governance and to make a contribution in building the nation.

  • October 2013: Dr. James Mwangi was awarded the African Business Leader of the Year by Africa Investor.  Dr. Mwangi has joined a Pan African initiative that promotes private sector participation in infrastructure and intra-African investment.  The Pan African initiative brings together over 150 of the continent’s most influential business and government leaders.  The award is given to the business leader whose organization is well-run with financial results increasing year on year, and embracing innovation, and model corporate citizen.

  • May 2013: Equity Bank was voted Best Bank in Kenya 2013 during the 8th edition of the Think Business Banking Awards. The Bank also bagged the Best Bank in Kenya Tier 1 (banks with an asset base exceeding Ksh 150 billion) and Bank with Lowest Charges during the annual awards. The Banking Awards recognize and reward best practices in the banking industry based on various parameters including customer service, innovation and reach.
     

  • April 2013: Equity Bank was voted Best Bank in Kenya at the Think Business Banking Awards 2013. The Bank emerged tops ahead of 42 other banks for the second year running. The top award came on the strength of regional reach, strong brand pull and innovation.

  • April 2013: Equity Bank was named Best Bank in Kenya Tier 1 (banks with an asset base exceeding Ksh 150 billion) at the annual Banking Awards 2013. The Bank currently has a sturdy asset base of over Ksh 252 billion.

  • April 2013: Equity Bank’s focus on affordability and inclusivity was recognized with the Bank with Lowest Charges award at the Banking Awards 2013.

  • April 2013: Equity Bank was voted the best bank in Kenya in terms of customer deposits amongst banks with a deposit base of over Ksh 75 billion in a recent survey on the performance of Kenyan banks released by accounting and consulting firm RSM Ashvir.

2012

  • November 2012: Dr. James Mwangi was named the 'Forbes Africa Person of the Year 2012' at the prestigious Porsche Centre in Victoria Island in Lagos, Nigeria. Dr. Mwangi won the award ahead of five finalists who included Aliko Dangote, Founder and President, Dangote Group and Joyce Banda the President of Malawi. The Person of The Year award recognizes the individual that has made a significant impact in business through economic growth by creating employment and spearheading innovation in the African continent, having the most influence on the events of the year gone by.

  • September 2012: Equity Bank CEO Dr James Mwangi was awarded the East African Business Leader by CNBC Africa in South Africa. The Award recognizes African business leaders who have made a qualitative and quantitative difference to the companies, industries and communities that they serve. On receiving the award, Dr Mwangi said, "I am honoured to receive this award.  This award represents all Africans who are working hard to improve their livelihoods and those of their communities."

  • June, 2012: Equity Bank CEO and Managing Director Dr. James Mwangi was named 2012 Ernst & Young World Entrepreneur of the Year at a ceremony held in Monte Carlo, Monaco. Dr Mwangi was picked from among the 59 country finalists shortlisted for the title across 51 countries, becoming the first business leader from Sub Saharan Africa to win this prestigious award.
  • June 2012: Equity Bank was awarded Best Managed Company in Africa award by EuroMoney magazine. The Bank won the award on a strong brand pull, regional footprint and corporate governance, based on a survey of market analysts at leading banks and research institutes in Africa.
  • June 2012: Equity Bank was awarded the Most Innovative Bank in Africa Award at the African Bankers Awards held in Arusha, Tanzania. The annual awards reward outstanding talent and achievement in Africa's financial sector.
  • May 2012: Equity Bank was named Best Bank in Kenya at the Banking Awards 2012, while also receiving the Best Bank (Tier 1) and the Best Bank in Microfinance awards at the same event.

2011

  • September 2011: Equity Bank Group was listed as one of the 16 global emerging Markets New Sustainability Champions by a World Economic Forum Report in 2011. Equity Bank Group was recognized as the only financial service provider in the Emerging markets which meets the threshold of sustainability based on a criteria covering, innovation, growth and corporate sustainability.
  • Sept 2011: Africa Investor named Equity CEO Dr. James Mwangi as the African Banker of the year for the second year in a row.
  • Sept 2011: Africa Investor named Equity Bank as the Best Initiative in Support of SMEs and the Millennium Development Goals.

2010

  • 2010: Africa investor named Equity Bank as the Ai 40 Company of the Year.
  • 2010: The Financial Times named Equity CEO Dr. James Mwangi among the 50 emerging market business leaders in BRIC countries - Brazil, Russia, India and China - and other emerging market economies - who have shaped the economic performance of their respective regions. The Financial Times recognized Dr Mwangi for transforming the lives of many people in Kenya including house helps and low income earners who have been able to borrow as little as Kshs 500 from the Bank.

2009

  • In June 2009 Equity Bank was named the Emerging Markets Most Sustainable Bank of the Year in Africa and the Middle East.

2007

  • Equity Bank is the holder of the 2007 Global Vision Award in Microfinance "For initiating a concept of the future that will shape the Global Economy".

Equity Bank Limited offers financial services through its wide network of branches in Kenya, Uganda, South Sudan, Rwanda and Tanzania supported by Alternate Delivery Channels which include:

  • Visa Branded ATMs.
  • Points of Sale (POS) where customers shop; pay and withdraw cash in leading retail outlets.
  • Internet and mobile banking channels The Bank runs on a Global Robust State of the Art Information Technology Computer System supported by Infosys, HP, Oracle and Microsoft.
  • Agency Outlets.

As a Bank, we are guided by the following Core Values which we uphold in all the activities we undertake. These are:

Professionalism

Integrity

Creativity & Innovation

Teamwork

Unity of Purpose

Respect & Dignity for Customers

Effective Corporate Governance